Palstar Incorporated

Toll-Free: (800)773-7931

Warranty

LIMITED WARRANTY: Palstar, Inc. warrants all products manufactured by it to be free from defects in material and workmanship under normal use and service for a period of one (1) year from the date of delivery to the first buyer (the "Warranty Period").

Palstar, Inc.'s obligation under this warranty is limited to repair or replacement of the product at its option at the Palstar factory in Piqua, OH. Effective only when the product is returned to the factory with all transportation charges prepaid and examination of the product discloses it, in Palstar's judgement, to have been defective during the Warranty Period. The Warranty period shall not extend beyond its original term with respect to interim in-warranty repairs by Palstar.

This Warranty Period shall not apply to any product which has been repaired or altered by anyone other than Palstar without prior written authorization. Warranty does not extend to any products which have been subject to damage from natural causes such as lightning, fire and other catastrophes. Warranty does not cover damage from improper installation, application or maintenance in accordance with the operating specification. Palstar neither assumes nor authorizes any person to assume for it any obligation or liability other than herein stated.

WARRANTY SERVICE: All products requiring service under warranty should be sent to our factory address. A copy of the receipt must accompany returns for warranty repair. All related shipping costs are at the customer's expense. If you have any questions please call us.

RETURNS: Returned items must be received by us in original, as shipped, condition including the original box, manuals, accessories, and copy of sales receipt. Returns must be within 14 days of purchase. Returned items are subject to a 25% restocking fee. Shipping is not refundable.

ALL REPAIRS: When sending in a product for service, please pack it carefully, preferably in the original box and packing materials, and ship it insured for your protection. Please include a note with your name, addreess and e-mail or phone number, and which clearly describs the problem, how you wish the item returned, and how you wish to pay for the service. Package your radio properly, preferably in the origional packing materials. Palstar, Inc. is not responsible for merchandise damaged in shipment. Our service rate is $25 per hour (½ hr. minimum).

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